cory time - coming in bring up time - talk about it planning/quote - really talk about it and get at least two opionions what? who? when? where? value to the client? design/prototype? add? edit? view? report/show? export? send/transport? api/socket? manual/automic? hourly or flat rate? fee for quoting? go back and reply to that - emails and docs collect money move from general pool to project queue assign the developer and get oriented build it/dev time circle back and report q and a - loop testing - loop code sign off - loop merge and deploy single server? multiple servers? new and updates verbage, screenshots, videos? clean-up help files? documentation? training flex/value/perception pain in the rear fee